1. About Kollabhouse
Kollabhouse is a software platform that enables creative professionals to manage client projects, proposals, contracts, questionnaires, and related collaboration workflows. Kollabhouse does not provide legal, financial, or professional advice.
2. Eligibility
You must be at least 18 years old to use the Platform. By using Kollabhouse, you confirm you have the legal authority to enter into this agreement.
3. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate information
- Keep login credentials secure
- Notify us of unauthorised access
- Accept responsibility for activity under your account
We may suspend or terminate accounts that violate these Terms.
4. Subscriptions & Payments
4.1 Billing
Paid plans are billed on a recurring basis (monthly or annually, depending on your selection). Payments are processed securely via Stripe. We do not store full credit card details.
4.2 Renewals
Subscriptions automatically renew unless cancelled before the renewal date.
4.3 Cancellation
You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period.
4.4 Refunds
Unless required by law, subscription fees are non-refundable once billed.
5. User Content
You retain ownership of all content you upload to the Platform ("User Content"). By uploading content, you grant Kollabhouse a limited licence to store, process, display, and transmit your content solely for the purpose of operating the Platform.
You are responsible for ensuring that your content:
- Does not infringe copyright
- Does not violate privacy laws
- Is not unlawful or defamatory
- Does not contain malicious code
We reserve the right to remove content that violates these Terms.
6. Acceptable Use
You agree not to:
- Upload illegal content
- Attempt to gain unauthorised access to the Platform
- Interfere with security features
- Reverse engineer or copy the Platform
- Use the Platform to distribute malware
- Use the Platform for fraudulent activity
Violation may result in immediate suspension.
7. Intellectual Property
All Platform software, branding, design, and functionality are owned by Kollabhouse. These Terms do not grant you any ownership rights in the Platform. You may not copy, modify, or redistribute any part of the Platform without written permission.
8. Data & Privacy
Your use of the Platform is also governed by our Privacy Policy. We use third-party infrastructure providers including Cloudflare, Supabase, and Vercel. We implement reasonable security measures but cannot guarantee absolute security.
9. Service Availability
We aim to provide reliable service but do not guarantee uninterrupted access, error-free operation, or permanent availability. We may modify features, update functionality, perform maintenance, or temporarily suspend access without prior notice.
10. Limitation of Liability
To the maximum extent permitted by law, Kollabhouse is not liable for indirect or consequential loss, loss of profits, loss of business, loss of data, or business interruption. Total liability is limited to the amount you paid us in the 12 months preceding the claim.
11. Indemnity
You agree to indemnify and hold Kollabhouse harmless from claims arising from your use of the Platform, your uploaded content, or your breach of these Terms.
12. Termination
We may suspend or terminate your access if you breach these Terms, misuse the Platform, or when required by law. Upon termination, your access to the Platform will cease.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Changes to These Terms
We may update these Terms from time to time. If changes are significant, we will notify users via email or dashboard notification. Continued use of the Platform after changes means you accept the updated Terms.
15. Contact
Kollabhouse
Email: support@kollabhouse.com
Website: https://kollabhouse.com